The standard NP4427 organizes and clarifies the methodology / approach to take to manage people in an organization based on the principle basis for the management of human resources must attract, retain and develop all employees.
Was developed to be compatible with standard NP EN ISO 9001:2000 - Quality Management Systems, with the NP EN ISO 14001:1999 - Environmental Management Systems and with the NP 4397 - Management Systems Health and Safety work.
Requires the existence of at least 12 procedures, seven of them released by NP 4427 (compensations, penalties, recruitment and selection, admission, behavior, training and careers) and the other, common to standard NP EN ISO 9001:2000.
Independent of the other requirements contained in the focus points of the standard:
- 4 - Termed as "Systems Management for Human Resources" there are considered the general requirements and system documentation.
- 5 - Named "Management Responsibility," beyond the commitment of management, it must establish the policy of human resources, responsibility, authority and communication to ensure the system and finally have to promote the review.
- 6 - Named "Planning," Planning for Human Resources will be part of strategic planning of the organization, with the characterization of the organizational structure. Depending on the business plans should be considered targets in relation to legal requirements, establishing the types and criteria for compensation and penalties for undesirable behaviors or nonconforming.
- 7 - Called the "Human Resources Management," considers that, apart from administrative processes should be considered for recruitment and selection, admission, reception and integration, the behaviors in terms of standards and codes of conduct, competence development personal, training, recognition of skills, careers, procurement of goods and services.
- 8 - Called "Measurement, Analysis and Improvement", believes that in addition to performance evaluation that the organization should do, it should measure the level of internal satisfaction, establishing the methodology and instruments to be adopted. For the verification system should be carried out internal audits, ensuring the control of non-compliant practices and introduced improvements in the system, necessary for the effective management of human resources.
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